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Pickup and Delivery

Take advantage of US Big Deals's Everyday Low Prices on a huge assortment of groceries and more. Save time by shopping online by using Walmart’s pickup and delivery service.

Simply place an order online, choose a timeslot, and an in-store associate will gather your items and place them in bags. When your order is ready, we'll send a Ready for Pickup email if you’ve chosen to pick up from your local store or we’ll deliver your order right to your door.

Picking up your order

Please wait until you receive an email from us. We'll tell you when your order is ready for pickup.

Check in with the US Big Deals app to let us know you're on your way. If you don't have the US Big Deals app, you can call the store directly. Find the phone number under the store's address in your Ready for Pickup email.

Delivery of your order

We partner with local, third-party drivers to bring your order right to your door. After the driver picks up your order, we'll send you an email letting you know the driver is on their way.

If you're satisfied with your delivery experience, you can

Delayed or canceled pickup orders

Our goal is to get your order to you as quickly as possible. Before you contact customer care, be sure to:

  • Wait for the Ready for Pickup notification.
  • Use our check-in option before you leave for the store and when you arrive.

If you've received the notification and checked in before you arrived and are still experiencing a delay, call the store. You'll find the phone number in our app or when you arrive at the pickup location.

For any other concerns about wait times, select the contacts us button.

Delayed or canceled delivery orders

If there's a delay in your scheduled delivery, you may get a text message or push notification inviting you to change your delivery order to a pickup order. You can choose a pickup time slot within the next 24 hours. If you pick up your order, we'll refund your delivery fees and tip.

If you still don't have your order after your delivery window has passed, select the Contact us button.

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