Customer reviews
3.41 out of 5stars
(17 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
08/24/2022
Covered most of everything without doing a fire up
Box thin. Small dent here there but overall good. Heavy duty grates. Worth the Price. Arrived on time.Gdepps Famous Dishes first full video soon.
Gdepp13
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
04/28/2021
Got a lemon
Received my grill today and was a bit disappointed given that I have had good experiences with this brand in the past. The box was barely hanging on when I received it from my porch, upon unpacking, noticed my lid was bowed out both sides. Not acceptable as the heat and smoke will escape from each side. Tried to bang it out but no luck, customer service had me email the service team for assistance. There were also multiple holes not completely punched out and attachments for shelves had the holes bent, overall would not recommend unless you have the tools to fix these defects as I did. Will update when I know more or I when receive replacement parts.
Waylen
14 reviews
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5.00 out of 5 stars reviewVerified Purchaser08/24/2022Covered most of everything without doing a fire upBox thin. Small dent here there but overall good. Heavy duty grates. Worth the Price. Arrived on time.Gdepps Famous Dishes first full video soon.Gdepp13
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5.00 out of 5 stars reviewVerified Purchaser07/15/2022Amazing grill,all essentials at affordable priceExcellent grill for such a price. I bought grill for a barbecue for the community. The grill was used by a chef who donated to cook. He loved it!Edythe
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1.00 out of 5 stars reviewVerified Purchaser06/17/2022I don't recommend it!!I bought this grill since my wife likes charcoal, I did all the indicated procedure before use, yesterday its second use I see that the charcoal tray is already rusty and when lighting the coals one of the grids where the grill is placed broke meat and I've only had it for 2 weeks, it gave me a bad experience and I don't want it anymore, I already did the return process, nothing tells me that the same thing won't happen with another grill!! I do not recommend itHEDP
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2.00 out of 5 stars reviewVerified Purchaser06/17/2022NOT REAL IMPRESSEDI purchased this grill on 05 May 2022. I got it to replace my gas grill that had seen its last days. I elected to go with charcoal given the price they are charging for tanks of gas and liked the way it looked and the size of the Pro Deluxe XL. Let me stop right here and say that if I had been home when UPS delivered the grill, given the state the carton was in I would have refused it (see picture). After just using it twice one of the cooking grates broke (not a good sign) and the ashpan looked to be 4 or 5 years old (see picture). I contacted customer service and they are going to replace the cooking grate and I did not even get about the ashpan. Interjecting here let me say that I followed the manual "After each use, coat vegetable oil on the interior grates and bare metal parts while to reduce rust". THIESE ARE THE REASONS THAT I GAVE IT A "3". Just cannot wait to see what condition the grill ashpan and cast iron cooking greatest are after cooking all day on Father's Day!Dragon 477
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4.00 out of 5 stars reviewVerified Purchaser06/12/2022PositiveNice sturdy grill. Good quality construction.john
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2.00 out of 5 stars reviewVerified Purchaser05/29/2022DisappointedDefinitely needs to be packaged better! Box was flimsy. Grill Definitely had dents. this cost too much to arrive like this! This is my 2 one by Char-Griller. It will concern me about purchasing through Walmart in the future. I didn't have a prob years ago with the 1 from Lowes. Plus they put it together for me.Sabura
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1.00 out of 5 stars reviewVerified Purchaser12/13/2021Not the bestI was super excited about giving this grill for christmas and get halfway through putting it together and find that it has a dent in the top part so it does not close correctly. Currently waiting on my replacement to come in.Shelby
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1.00 out of 5 stars reviewVerified Purchaser06/11/2021Nice grill if it arrives in tact.arrived damaged and it is heavy... too heavy for me to initiate this return.Kayona
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5.00 out of 5 stars reviewVerified Purchaser06/07/2021Great barbecueLove this grillimsobubbley
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1.00 out of 5 stars reviewVerified Purchaser04/28/2021Got a lemonReceived my grill today and was a bit disappointed given that I have had good experiences with this brand in the past. The box was barely hanging on when I received it from my porch, upon unpacking, noticed my lid was bowed out both sides. Not acceptable as the heat and smoke will escape from each side. Tried to bang it out but no luck, customer service had me email the service team for assistance. There were also multiple holes not completely punched out and attachments for shelves had the holes bent, overall would not recommend unless you have the tools to fix these defects as I did. Will update when I know more or I when receive replacement parts.Waylen
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5.00 out of 5 stars reviewVerified Purchaser04/28/2021Well worth the money.I bought mine because I was impressed by my brother's!!! I'll be using my own this evening.Russell
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5.00 out of 5 stars reviewVerified Purchaser03/29/2021Christopher
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2.00 out of 5 stars reviewVerified Purchaser12/03/2020Walmart you need to speak with Fed ExBbq pit is excellent can't say anything bad about it. On the other hand shipping was horrible! The box was completely torn by the time it got to my doorstep. Thank God nothing was missing or damagedMelissa
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5.00 out of 5 stars reviewVerified Purchaser09/11/2020Amazing grill. Get yer own handsome chefIts nothing fancy, but this is the second time Ive purchased this particular grill. I love it. The older one seemed a little better quality but this one is working very wellMary
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5.00 out of 5 stars reviewVerified Purchaser04/24/2020MommyOfThree
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5.00 out of 5 stars reviewVerified Purchaser04/15/2020Easy assemblyWe love our grill and it was easy to assemble. It has lots of room which is great for our large family!Tiffany
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4.00 out of 5 stars reviewVerified Purchaser06/28/2019Good grill; bad packagingIt's a good traditional charcoal grill to replace our gas grill. Minus one star because the packaging isn't great and it arrived with a cracked grate, broken warming rack, dented body, and the screw for the damper were knocked out. It still assembled okay.Tim