Customer reviews
2.72 out of 5stars
(29 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
03/17/2022
Great Notebook. Has everything I need.
Awesome notebook for the price. Had everything I needed without breaking the bank. Love listening to my JBL headphones on Bluetooth. Sounds much better than my old HP laptop and the Gateway is much faster. Best money I spent in a long time.
Sam
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
10/31/2021
Worthless. Don't buy!!!.!
This is 9 days old, and battery refuses to charge! Worthless pile of junk!
Dave
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser06/18/2022IT A COMPLETE JUNK!!!I HATE IT!! IT JUST KEEP SHUTTING DOWN AND STOP WORKING !! IF I COULD I WOULD NOT GIVE IT ANY STAR!!!!ym
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2.00 out of 5 stars reviewVerified Purchaser03/31/2022stopped chargingmarch 2022 it stopped charging. ordered a new charger and still will not charge. bought online and gateway will not acknowledge the receipt from walmart.Victoria
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5.00 out of 5 stars reviewVerified Purchaser03/17/2022Great Notebook. Has everything I need.Awesome notebook for the price. Had everything I needed without breaking the bank. Love listening to my JBL headphones on Bluetooth. Sounds much better than my old HP laptop and the Gateway is much faster. Best money I spent in a long time.Sam
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1.00 out of 5 stars reviewVerified Purchaser01/19/2022Tami
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1.00 out of 5 stars reviewVerified Purchaser01/17/2022broken screencomputer came in with a screen that was not working. cant get the manufacturer o n phone and it says to not return to store.Tammy
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1.00 out of 5 stars reviewVerified Purchaser01/16/2022do not buy this! complete waste of money!Worst purchase I made in years. This was a headache since day one. Was given a false delivery date which followed by no updates even after passing the original date by a month. I couldn't even cancel my order while it was "delayed". Finally after it showed up I charged it for a whole day just for it to not even work after downloading and installing all the updates. This is the cheapest laptop I have ever used and not even worth $50.barry
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3.00 out of 5 stars reviewVerified Purchaser01/10/2022Okay, wish it was lighter.I was going to return this because it was a lot bigger and heavier than I thought it was going to be. I decided to keep it. I think it's kind of slow for a brand new laptop but everything seems to work just fine so far. I haven't used it very much yet.Jaxx
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4.00 out of 5 stars reviewVerified Purchaser12/30/2021Mine has worked fine for two weeks!The screen and speakers are great. I have no problem streaming and outputting 4K video to my TV. Windows 11 is reasonable and the upgrade was easy. The product description lied about the WiFi capabilities, which is annoying, but I don't notice due to my slower (100 mbps) Internet connection. I watched a video review online that said there is no internal fan and the CPU can reach its heat threshold (and slow down) during various activites such as Minecraft gaming. I have yet to do anything CPU intensive.Barney
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1.00 out of 5 stars reviewVerified Purchaser12/29/2021BIGGEST MISTAKEWorst purchase ever made!! I purchased this computer for my daughter for Christmas, she hasn't even been able to use it. It will not connect to the Wi-Fi. Keeps coming up with an error message that says THERE MIGHT BE A PROBLEM WITH THE DRIVER FOR THE WI-FI ADAPTOR! Complete junk.Sasha
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1.00 out of 5 stars reviewVerified Purchaser12/26/2021DisappointedThe laptop doesn't work. It powers on then makes some weird noise and shuts itself off. I'm very disappointed. The only thing I was able to enjoy was the beautiful green colorviv5
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3.00 out of 5 stars reviewVerified Purchaser12/22/2021OK for price,if you have lots of time to upgradeThe gateway is not bad being it is the cheapest new windows laptop for black friday($179).It boots quickly,however it has no cooling fan and comes with win 10s which is unusable for programs other than microsoft store.IMPORTANT! If you are not willing to reinstall actual win10 home or pro,and deal with missing sound or drivers,which couldnt be found at gateway,acer,intel,realtek,etc and with no support at gateway(auto reply,no help).You must be willing to install and reinstall every MS update known to man over 2 weeks.Some wifi and sound drivers can't be found if you want to try UBUNTU. NOT RECOMMENDED unless you are a patient techie.Hopefully it will last longer than 2 years(my lenovo mobo burned 2X).rk
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5.00 out of 5 stars reviewVerified Purchaser12/12/2021Gateway 15.6 LaptopLove it!!!!! Ordered it when it was under 200$ and I couldn't be happier to be back on windows system!! The graphics are amazing along with the price! Merry Christmas allcynthia
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5.00 out of 5 stars reviewVerified Purchaser12/01/2021A good Laptop for a low price.Very Good laptop for the lowest price I ever seen before.Ana
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1.00 out of 5 stars reviewVerified Purchaser11/30/2021SUCH A HASSLE!WARNING! I bought this brand new on black Friday. The 1st time I tried to boot it up from unboxing it is faulty. Won't stay on for more than 15 seconds before shorting out and shutting down. Very frustrated this purchase and the hoops I'm now having to go too.Daniel
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1.00 out of 5 stars reviewVerified Purchaser11/21/2021Unreliable2nd day using laptop and the screen glitched on me and had lines going through it during a zoom callRadalyn
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1.00 out of 5 stars reviewVerified Purchaser11/14/2021Don't buy ! Save your moneySecond day of use and the camera stopped working. No reason behind it . Just stopped . I updated the driver did all the possible and still nothing . Back to the store it goes. I got a dud. Don't take the risk of buying a cheap machine . Save your moneyFatimah
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3.00 out of 5 stars reviewVerified Purchaser11/08/2021Gateway SUCKS almost AS BAD AS Microsoft!!!Windows 10 REFUSED to ALLOW me to upload "Chrome"!!! I am REQUIRED to use the "CHROME" Search Engine for my online JOB, and was THWARTED bu Microsoft Windows, FORCIBLE EMBEDED on MY computer!!! It took me 2 DAYS to get this problem RESOLVED, partly BECAUSE of the CRAPPY Online assistance from Gateway!!! Those FAILURES at Gateway were NO HELP in servicing THEIR OWN product!!! Gateway SUCKS almost as BAD as Microsoft!!!bobert99
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1.00 out of 5 stars reviewVerified Purchaser10/31/2021Worthless. Don't buy!!!.!This is 9 days old, and battery refuses to charge! Worthless pile of junk!Dave
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4.00 out of 5 stars reviewVerified Purchaser10/28/2021Jennifer
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5.00 out of 5 stars reviewVerified Purchaser10/22/2021Never went wrong with gatewayI use this product for personal business ease of access is great. Easy to setup, light weight ,good price for what it is, I'm hoping it will give her good service for years to come. So far so good.Brad