Customer reviews
1.67 out of 5stars
(33 reviews)
Most helpful positive review
5.00 out of 5 stars review
Verified Purchaser
02/20/2023
Bob
Most helpful negative review
1.00 out of 5 stars review
Verified Purchaser
11/23/2022
JUNK
Do not buy this. 3 months broken laying on the ground and I can't find the phone number to call for a warranty replacement
Robert
14 reviews
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1.00 out of 5 stars reviewVerified Purchaser03/07/2023Pool qualityThere was a strong wind a few days ago, which caused the basketball hoop to fall down, and the basketball hoop was completely broken. The quality is too poor.I couldn't repackage for refund, how could I do?Rong
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1.00 out of 5 stars reviewVerified Purchaser03/04/2023EfJay
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1.00 out of 5 stars reviewVerified Purchaser03/03/2023John
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1.00 out of 5 stars reviewVerified Purchaser02/25/2023Derrick
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5.00 out of 5 stars reviewVerified Purchaser02/20/2023Bob
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1.00 out of 5 stars reviewVerified Purchaser01/23/2023Cheap. Broken three times. Waste of timeThis came in damaged THREE times to me. Base was cracked each time upon delivery. Customer Service final solution was basically, tough. Super shirt and inconsiderate. I will not be buying from Walmart again. Don't buy this hoop. Wasted hours of my life unboxing and repacking this to ship back out.Matthew
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1.00 out of 5 stars reviewVerified Purchaser01/01/2023DefectiveI bought this basketball hoop for my 13 year old Daughter this past Christmas and it came with a 6 INCH HAIRLINE CRACK WHICH WAS NOT NOTICEABLE UNTIL THE VERY LAST STEP of the whole set up. This was extremely difficult for me being I'm a 5 ft 115 lbs woman. I did have to ask a male friend of mine to help me with the last few steps and when I put the hose to fill up the base I noticed water leaking out of a side crack. I'm afraid the wind may blow it over so I had to fill two buckets with water to sit on top of the base to help try and keep it sturdy so the whole thing doesn't fall over. I hope I can get another one sent with assembly included or a full refund because I will not go through having to put together another all because the one sent to me was defective and was not noticeable until the very last step. This is such an inconvenience.Victoria
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1.00 out of 5 stars reviewVerified Purchaser12/28/2022Do not buyA day of being put up, it fell apart. The main pole that connects the 2 main pieces together have no bolt making it very unstable. It also doesn't feel secure when filled with water, hence the blocks on top of the base.Ellie
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1.00 out of 5 stars reviewVerified Purchaser12/24/2022Sad kids on Christmas!My kids were super excited to play with their new basketball hoop on Christmas after opening it. To bad putting the correct parts in the box in order to put it together was to complicated of a task. So now we sit here with parts everywhere because nothing is open to get the one missing screw to put it together. Once again Walmart proves they care only about mass production and nothing about customers.Paul
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1.00 out of 5 stars reviewVerified Purchaser12/21/2022Broke in 2 weeksThis basketball hoop broke in 2 weeks the base broke and mske the whole thing fall.Now my family cant have fun together because this bad basketball hoopabdeljalil
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1.00 out of 5 stars reviewVerified Purchaser12/12/2022Broken rimThis rim has broken on this hoop. I can not find a replacement anywhere! What can I do, I haven't even had the hoop 10 month.Lauren
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1.00 out of 5 stars reviewVerified Purchaser12/06/2022Poor Quality Base, very fragile resin.The base is very fragile. It was delivered damaged. Looks like the box was dropped and the resin base cracked at the bottom, where the fill hole is. I am very disappointed. I already set it up and tried filling it, when the water kept leaking out. It's now problematic to have it replaced/ returned. Customer Service please help!!!Angela
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4.00 out of 5 stars reviewVerified Purchaser11/28/2022Great basketball goalThis goal it very simple to put together if you follow the directions exactly. After reading reviews and saw people saying the directions were confusing, it made me almost not buy it. I did have to take a few pieces apart because I put them on backwards (because I didn't pay close attention to the directions). Other than that the most daunting task you may have is making sure the bolts/screws are tight. You will also need two people to stand up. My daughter loves it! I recommend buying.Tiffany
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2.00 out of 5 stars reviewVerified Purchaser11/25/2022Hope you don't have to move it.Poor design. Hope you never have to move it. After it was built, the poles are not bolted together. While moving it, it fell apart. I'm reasonably good at putting things together and worried that the fiction required to hold it together was not enough. A couple of bolts and a few drilled holes would have prevented it from happening. I'm suprised the NBA would have their name on it. Haven't played on it yet.dsok135
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1.00 out of 5 stars reviewVerified Purchaser11/23/2022JUNKDo not buy this. 3 months broken laying on the ground and I can't find the phone number to call for a warranty replacementRobert
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1.00 out of 5 stars reviewVerified Purchaser11/13/2022Walmart will not replace item bad itemDo not buy will break and Walmart will not replace it. It said lifetime warranty. Then when you call the warranty company they will say it does not belong to them. Watch what you buy from Walmart May come from a third party and Walmart will not help you. Very disappointed only had this for a few months for a nine year old girl barely used and now it broke. Someone needs to replace my backboardJennifer
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1.00 out of 5 stars reviewVerified Purchaser10/18/2022Bad QualityThe hook from the ring is broken within 3 weeks, very inferior quality. No help from Walmart, can't take it back to the store as it took 3 hours to assembled and it can't fit in my car as assembled. Very frustrated.Bally
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1.00 out of 5 stars reviewVerified Purchaser07/30/2022Larry
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1.00 out of 5 stars reviewVerified Purchaser06/03/2022hole from factoryopened box to assemble the tank/ base hase a impact hole in it. shoddy packaging now I have to patch hole so I can fill with sand what a joke.Krysten
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1.00 out of 5 stars reviewVerified Purchaser05/18/2022TerribleCame damaged - holes in plastic bottom so cannot fill with water or sand. So we put sandbags on top. One week of use and polycarbonate backboard came off. Was only adhered to metal frame with some sort of glued foam.Junk